Privacy Policy for TriadTrade LLC

Last Updated: August 19, 2025

TriadTrade LLC ("TriadTrade," "we," "us," or "our"), an e-commerce business based in Virginia, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site"), purchase products, or interact with us. By using our Site, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information") in the following ways:

1.1 Information You Provide

• Account Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment information (e.g., credit card details, processed securely by third-party payment processors).
• User-Generated Content: Reviews, comments, or inquiries submitted through the Site or via email.
• Customer Support: Information you provide when contacting us at support@triadtradellc.com, such as details about your order or issue.

1.2 Information Collected Automatically

• Usage Data: We collect information about your interactions with the Site, including IP address, browser type, device type, operating system, pages visited, and time spent on the Site, using cookies, web beacons, or similar technologies.
• Analytics: We use third-party analytics tools (e.g., Squarespace Analytics, Google Analytics) to collect data on Site performance, such as page views and referral sources.
• Cookies and Tracking: Cookies help us enhance your experience, remember preferences, and serve relevant ads. You can manage cookie preferences through your browser settings or our cookie consent banner.

1.3 Information from Third Parties

We may receive information from third-party service providers, such as payment processors (e.g., Stripe, PayPal) or marketing partners, to facilitate transactions or analyze Site usage.

2. How We Use Your Information

We use your Personal Information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, payment processing, and customer support.
• Site Functionality: To provide and improve the Site’s features, personalize your experience, and remember your preferences.
• Analytics and Improvement: To analyze Site usage, monitor performance, and enhance our products and services.
• Communication: To send order confirmations, shipping updates, and respond to inquiries. With your consent, we may send promotional emails about new products or offers (you can opt out at any time).
• Legal Compliance: To comply with applicable laws, including Virginia’s Consumer Data Protection Act (VCDPA), and to prevent fraud or unauthorized activity.

3. How We Share Your Information

We do not sell your Personal Information. We may share your information in the following cases:

• Service Providers: With third-party vendors (e.g., payment processors, shipping companies, analytics providers) who perform services on our behalf, bound by confidentiality agreements.
• Legal Obligations: To comply with legal requirements, such as responding to subpoenas, court orders, or other lawful requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
• With Your Consent: For marketing or other purposes, where you have explicitly agreed.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. You can manage cookies via our cookie consent banner or your browser settings. Disabling cookies may limit some Site functionality. For more details, refer to our Cookie Policy (if applicable, linked on the Site).

5. Your Rights Under Virginia Law

As a Virginia resident, you have rights under the Virginia Consumer Data Protection Act (VCDPA), including:

• Right to Access: Request details about the Personal Information we collect, use, or disclose.
• Right to Correct: Request corrections to inaccurate Personal Information.
• Right to Delete: Request deletion of your Personal Information, subject to certain exceptions.
• Right to Opt Out: Opt out of targeted advertising or certain data sharing (we do not sell data, but you can opt out of marketing emails).
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, contact us at support@triadtradellc.com. We will respond within 45 days, as required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, order information may be retained for accounting and tax purposes.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., payment processors). We are not responsible for the privacy practices or content of these sites. Review their privacy policies before providing information.

9. Children’s Privacy

Our Site is not intended for individuals under 13 years old. We do not knowingly collect Personal Information from children under 13. If you believe we have such information, contact us at support@triadtradelc.com.

10. International Users

Our Site is operated from the United States and governed by U.S. and Virginia law. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on the Site with a revised “Last Updated” date. Your continued use of the Site constitutes acceptance of the updated policy.

12. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us at:

TriadTrade LLC
Email: support@triadtradellc.com
Address: 2173 York River Road, Shacklefords, Virginia, 23156, USA